Delivery Information

Click & Collect

Purchase online and have it ready and waiting for you in the BODYJUNKIES studio. We’ll let you know as soon as your order is available to collect. We’ll always aim to have your purchase available to collect within 2 working days.

UK Standard | £4

Allow up to 5 working days

Europe | £12

Allow up to 14 days

REST OF WORLD | £18

Allow up to 14 days

ALL OTHER DELIVERY METHODS

Although we do our very best to deliver your order to you the day after you purchase, the postal system sometimes slows us down. Therefore, please allow up to 5 working days for all UK Standard orders to reach you.

For UK Express delivery, orders must be placed before 1pm to receive next day delivery. Orders placed before 1pm on a Friday will be delivered on a Monday & orders placed on Saturday or Sunday will be dispatched on Monday for delivery on Tuesday. If you are ordering from outside of the UK, please be patient as your order could take up to three weeks to arrive. All our orders are tracked so if something hasn’t turned up on time, get in touch at info@bodyjunkies.co.uk.

BODYJUNKIES RETURN POLICY

Our Customers/Clients are the most important people to us and it is essential that you are satisfied with your product. We handle each return query individually to ensure we can cater to your questions personally.

ONLINE PURCHASES

For change of mind returns, all full price items that are unworn and in its original condition can be returned to Bodyjunkies studio for a full refund within 14 days of delivery.

IN STUDIO PURCHASES

For purchases made in studio, we can offer exchange or credit note for change of mind. Unfortunately we cannot offer full returns on items because of change of mind. Full price items can be exchanged in the studio for the value purchase within 14 days of the purchase date.

HOW DO I GET A REFUND OR EXCHANGE ON AN ITEM?

ITEMS PURCHASED IN THE STUDIO Item(s) must be returned within 14 days of purchase

  • Tags must still be attached
  • Product(s) must be returned in original condition, unworn and in original packaging
  • Bring the item(s) along with your receipt to the studio from which it was purchased
  • ITEMS PURCHASED ONLINE
  • Item(s) must be returned within 14 days of delivery
  • Tags must still be attached
  • Product(s) must be returned in original condition, unworn and in original packaging, please email info@bodyjunkies.co.uk with your order number, the item you’re returning and why.

    Send the item(s) to the following address or visit us in person at: 259 Holloway Rd, London N7 8HG

    You will then be notified by email once your return has been received and processed. All successfully returned items will be credited to the account used to originally purchase the items. The original shipping charges will be refunded but we cannot reimburse you for your return shipping charges. Please do not hesitate to contact Bodyjunkies studio by email at info@bodyjunkies.co.uk. This returns policy does not affect your statutory rights.